Case Study: U.S. Based Utility Provider Trust’s RackWare Hybrid Recovery

AT A GLANCE

Company: Waste and Wastewater Utility

Industry: Utilities

Employees: 6000+

Locations: Midwest- Serving over 3M customers.

Client Goals: Implement a comprehensive, single vendor disaster recovery solution to protect all their workloads.

THE SITUATION

Utility companies are under a constant threat of malicious actors. A successful attack could negatively impact millions of customers potentially creating lifethreatening scenarios. Implementing redundant systems are especially challenging for utility providers as many of the control systems are custom applications and sensitive to third-party agents used in traditional data protection approaches. Their on-premise Disaster Recovery strategy was expensive to deploy and maintain, complicated to manage, and the risk of not being able to failover still existed. A Private Cloud for Disaster Recovery was proposed.

THE CHALLENGE

  • Over 700 servers

  • Non-disruptive implementation

  • A variety of workloads from custom applications to SAP HANA

  • Cost conscious

  • Federal compliance and regulations

  • VMWare infrastructure but with numerous physical servers

  • Near zero RPO/RTO

  • Single solution across all platforms and locations

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